Pharmacy Tech IV
About The Position
The Pharmacy Technician Certified IV provides advanced technical support for pharmacy services, including daily drug distribution, inventory management, ownership of one or more areas of specialization, process improvement, staff training, development of best-practice policies and procedures, quality and safety compliance audits, customer service, technician coaching and mentoring, and pharmacy record maintenance. The role ensures pharmacy-related duties comply with departmental policies and procedures and state and federal laws and regulations. The technician manages work sequencing and timing to meet normal and variable work requirements and serves on an interdisciplinary patient care team under the direction of the Director of Pharmacy, Pharmacy Manager, or designee. The technician serves as a role model, independently identifies and implements leader-approved improvements, maintains current knowledge of pharmacy practices and workflows, and performs all responsibilities associated with Pharmacy Technician Certified I–III in the assigned setting. The technician maintains competency across assigned tasks and takes full technical, quality, and safety ownership of at least one approved specialization area. The role also contributes to training materials and procedures, supports regulatory inspections and audits, and completes mandatory annual competencies and assigned duties within required time frames.
Requirements
- 5–6 years of pharmacy technician experience.
- 3–4 years of pharmacy technician experience in a practice setting such as hospital, retail, or specialty.
- Virginia Registered Pharmacy Technician credential from the Virginia Department of Health Professions (VDHP), required upon hire.
- PTCB or ExCPT certification, required upon hire.
- PTCB specialty certification in an area of specialization, or formalized training relevant to the specialty approved by the RHS Pharmacy System divisional leader, required upon hire.
- Knowledge of prescription and over-the-counter drugs, pharmacy law and regulation, DEA law, basic pharmacy workflow, pharmacy automation, pharmacy computer systems, and medical terminology.
- Fundamental math skills, including pharmaceutical calculations.
- Process improvement, prioritization, critical thinking, and customer service skills.
- Strong written and verbal communication skills.
Nice To Haves
- Graduation from a pharmacy technician training program or equivalent.
Responsibilities
- Model excellent customer service, positive workplace culture, effective communication, constructive change, collaboration with pharmacy, and conflict management.
- Identify improvement opportunities, implement solutions approved by department leaders, and take ownership of identified issues through resolution.
- Maintain current knowledge of pharmacy best practices and workflows relevant to the assigned specialization and apply that knowledge to patient care and safety.
- Perform Pharmacy Technician Certified I–III responsibilities as needed and maintain competency in assigned technician tasks and functions.
- Maintain full technical, quality, and safety ownership of at least one area of specialization, supporting stakeholders such as pharmacy, nursing, and providers.
- Contribute to ongoing training materials and policies and procedures for specialization areas.
- Partner with department and system leaders on inspections, audits, and data reporting to support regulatory compliance and safe, high-quality care.
- Complete annual state and facility mandatory competency requirements within required time frames, fulfill commitments, and meet deadlines independently.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
