Pharmacy Tech II - IV, Peds

University Hospitals•Cleveland, OH

11d•Onsite

About The Position

The Pharmacy Technician 4 is considered an advanced and/or specialized technician responsible for higher level functions in the pharmacy. These responsibilities may include training and/or orientating new employees, coordinating workflow adjustments, technician staffing adjustments, and assisting in the coordination of the daily technical functions of the department. The Pharmacy Technician 4 also is responsible for performing all the functions of the Technician 1, 2 or 3 when assigned.

Requirements

High School Equivalent / GED (Required)
Certified Pharmacy Technician (CPhT) State of Ohio CPhT license (Required)
At least three (3) years of experience as a Certified Pharmacy Technician (Required)
Understanding of metric system and basic math concepts. (Required proficiency)
Good communication skills are essential. (Required proficiency)
Basic knowledge of pharmacy computer systems, TPN compounders, automated dispensing cabinets, calculators, and facsimile machines. (Required proficiency)
The ability to work autonomously and proactively and see the broader implications of decisions and solutions is essential. (Required proficiency)
Able to address complex problems with original and innovative solutions. (Required proficiency)

Nice To Haves

Graduate of an accredited pharmacy technician program. (Preferred)
Prior experience as a pharmacy technician in a comparable hospital or community setting (Preferred)

Responsibilities

Expertly prepares hazardous and non-hazardous compounded sterile products following USP <797> and <800> standards.
Oversees the preparation, documentation, and quality assurance of non-sterile compounded formulations in strict accordance with USP <795> standards, ensuring proper beyond-use dating (BUD).
Serves as the primary point of contact for triaging and resolving hardware and software malfunctions for Automated Dispensing Cabinets (ADCs) and pharmacy automation systems, providing support to both pharmacy and nursing units.
Proactively manages medication room integrity by conducting inspections to identify and remove outdated or expired products, ensuring all point-of-care inventory is safe and compliant.
Manages the escalation of critical technology failures, documenting recurring system errors and collaborating with pharmacy leadership and/or IT to implement long-term technical solutions or workflow optimizations.
Inventories, replenishes, and maintains drug stock across all pharmacy storage areas and critical areas outside of the pharmacy, ensuring optimal par levels, accurate cycle counts, and the proactive identification of short-dated or expired medications to minimize waste and prevent stock outs.
Documents and tracks recurring system anomalies in ADCs and integrated pharmacy technology.
Orients and trains new staff on departmental workflows, safety protocols, and pharmacy technology, serving as a dedicated preceptor to ensure competency and seamless integration into the pharmacy team.
Serves as a subject matter expert for particular workflows, providing ongoing education on updated software features, new equipment, and evolving standard operating procedures to maintain a high standard of practice.
Cultivates a professional environment by modeling excellence in technical practice and emotional intelligence, encouraging staff to uphold the highest standards of integrity and accountability.
May oversee daily cold storage chain compliance through electronic refrigerator/freezer temperature monitoring system.
Lead daily huddle as assigned
Utilizes pharmacy systems to process prescriptions, including insurance adjudication and prior authorization submittal, and accurately prepares dangerous drugs for dispensing including counting, pouring, labeling, and performing non-sterile drug compounding and reconstitution.
Inventory management including par levels, order review and submission, returns processing, recall management, and outdates process oversight.
Provides direction to technician staff on day to day operations and performs extensive trainer duties with new hires and/or technician trainees.
Extensive buyer duties including purchasing, invoice processing, cost transferring, and specialized ordering.
340B expert including ordering and inventory management, compliance, and cost/product transferring.
Participates in new technician candidate interviews and assists with performance appraisals.
Support medication history collection process for ED and inpatient units utilizing appropriate sources and communication.
Communicate effectively with patients during the interview and accurately record the medication history.
Maintain open communication with nurses, patient care technicians, practitioners, and other personnel in the hospital to report important findings.
Performs other duties as assigned.
Complies with all policies and standards.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.