Pharmacy Tech I

US Tech Solutions • Please note: Actual location may vary., RI

7d

About The Position

This position involves receiving in-coming calls from members, providers, etc., and providing professional phone assistance through the criteria-based prior authorization process. The role requires maintaining complete, timely, and accurate documentation of all approvals and denials, and transferring all clinical questions and judgment calls to the pharmacist.

Requirements

• At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
• National pharmacy technician certification.
• Eligible for state registration, certification, or licensure per state regulations.
• Advanced computer skills including word processing and spreadsheet utilization.
• Excellent customer service skills (written and verbal) are a must.
• Minimum of 1 year of experience required in a customer service position with high volume call center experience, preferably in healthcare, social services, or a similar service position.
• Verifiable High School diploma or GED is required.

Responsibilities

• Receiving in-coming calls from members, providers, etc.
• Providing professional phone assistance through the criteria-based prior authorization process.
• Maintaining complete, timely, and accurate documentation of all approvals and denials.
• Transferring all clinical questions and judgment calls to the pharmacist.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED