Pharmacy Team Lead, Retina - Markham

Sentrex Health Solutions

58d • $30 - $33 • Onsite

About The Position

A proudly Canadian company, Sentrex Health Solutions is a fully integrated
specialty distributor and patient support provider for pharmaceutical
manufacturers, physicians, and their patients. We provide innovative solutions
focused on ensuring patients have access and the support they need to maximize
their treatment outcomes. We do this through strategic distribution models and
patient support programs that are backed by powerful, integrated technology and
experienced, cross-functional teams. Our core capabilities include Specialty
Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution,
Patient Support Programs, as well as HCP & Clinic Services.

The Pharmacy Team Lead - Retina has primary responsibility for supporting the
Pharmacy Manager with the daily operations of the pharmacy’s Retina prescription
program. The Pharmacy Team Lead – Retina acts as the main point of contact for
designated Retina clinics and provides daily oversight and guidance to pharmacy
staff to ensure that Retina prescription workflow is completed within required
timelines. The Pharmacy Team Lead – Retina also works with clinic staff and
other stakeholders to provide exemplary customer service and clinic support,
while working with management to address and resolve clinic concerns.

In addition, the Pharmacy Team Lead – Retina will assist management with
implementation of new clinics, process changes and staff training.

The Pharmacy Team Lead - Retina is expected to participate in all aspects of
Sentrex Pharmacy required of a team player. All roles at Sentrex Pharmacy may be
cross trained as permitted by scope of practice, and you may be required to help
out in other areas of the pharmacy.

Requirements

• Post-secondary diploma from Pharmacy Assistant or Pharmacy Technician program
• Minimum of 1 year experience working in a pharmacy setting
• Proficiency with Kroll required
• Strong computer skills in Windows environments and MS Office (Excel, Word)
• Strong verbal and written communication skills in English required. Ability to communicate in other languages an asset.
• Highly organized with strong attention to detail
• Ability to self-manage time, set daily priorities and multi-task to meet various competing work deadlines
• Excellent interpersonal and leadership skills, with ability to work independently as well as within a team
• Ability to physical stand for extended periods of time, and to lift and move up to 50 pounds

Nice To Haves

• Knowledge and understanding of specialty medications along with third party billing issues an asset

Responsibilities

• Provides daily oversight to ensure that prescription workflow for designated Retina clinics is completed in a timely manner and according to clinic specifications.
• Organizes Pharmacy work according to order priority and communicates priority to pharmacy team.
• Acts as the main point of contact to answer questions related to designated clinics from clinic, field, and Pharmacy staff while appropriately escalating concerns to the Pharmacy Manager.
• Perform Pharmacy Assistant duties and responsibilities including prescription entry/labelling/packaging, preparing shipping reports, following up on insurance billing issues, answering phones, scanning/filing of paperwork and arranging courier deliveries.
• Supports the Pharmacy Manager with scheduling of the Pharmacy Assistants and Delivery Drivers.
• Assists management with staff training and mentoring.
• Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements as set out by the Ontario College of Pharmacists.
• Actively contribute to the ongoing review of policies and procedures as they pertain to Pharmacy Operations.
• Attends and participates in staff meetings.
• Perform other duties as assigned by manager.

Benefits

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree