Pharmacy Support Rep/Clerk Outpatient PRN

Intermountain Health
$17 - $23Onsite

About The Position

Join our Outpatient Pharmacy Team at Intermountain Health St. Vincent Regional Hospital, where we deliver safe, timely medication access and an exceptional patient experience. As a Pharmacy Support Representative (Clerk), you’ll perform key clerical and operational duties such as handling transactions, stocking supplies, answering phones, delivering prescriptions, and addressing non-clinical patient questions. You’ll play a vital role in supporting daily workflow and creating a positive, customer-focused environment. We’re seeking a dependable, detail-oriented individual who thrives in a fast-paced setting and enjoys supporting patients and caregivers. St. Vincent Regional Hospital delivers compassionate, quality care to the people of Montana and Northern Wyoming, as it has for more than 125 years. In addition to 30 regional clinics, we offer a number of progressive specialty services. St. Vincent even has a special “hospital within a hospital” just for children, St. Vincent Children’s Hospital.

Requirements

  • High School Diploma or equivalent is required
  • Technical Proficiency
  • Regulatory Compliance
  • Financial Acumen
  • Customer Service
  • Performance Accountability
  • Reliability
  • Communication Skills
  • Computer Skills

Responsibilities

  • Assists with ordering, restocking, cashiering and clerical services while under the supervision of pharmacist and as appropriate to practice site.
  • Answers phones and provides excellent customer service as appropriate to practice site.
  • Assists the pharmacist in maintaining appropriate records as required by regulation and policy.
  • Ensures pharmacy cleanliness and orderliness.
  • Communicates with caregivers regarding responsibilities, identified concerns, and participates in quality and patient safety initiatives, identifying potential safety hazards that may create problems for patients and/or staff and takes appropriate actions to escalate items to the pharmacist for review as appropriate based on urgency, regulations, and scope.
  • Participates in departmental meetings, contributing ideas or feedback and identifies potential areas for improvement including processes that could be streamlined or revised to improve patient satisfaction and seeks a team approach to developing and achieving best practices and processes.
  • Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
  • Delivers detail-oriented, consistent, flexible care and performs other duties as assigned by management.

Benefits

  • Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
  • PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.
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