About The Position

The Pharmacy Supervisor establishes processes for effective pharmacy operations, including dispensing, distribution, monitoring, and compliance with applicable State Board of Pharmacy regulations. The role manages day-to-day operations, scheduling, and workflows, and leads, directs, coaches, and evaluates employees performing operational and clinical functions. The supervisor is accountable for the quality, integrity, and efficiency of pharmacy processes and for activities associated with supervising staff. This position oversees ambulatory operations and infusion pharmacies at Stanford Health Care. It is a full-time, hybrid position with eight-hour day shifts in Palo Alto, California. The supervisor sets staff responsibilities and schedules, develops workflow measures, and communicates workflow performance to Pharmacy management. The position also oversees regulatory compliance, consistent procedures across pharmacy areas, equipment and tool needs, medication inventory, and staff development. The role requires a Bachelor of Science in Pharmacy or a Doctor of Pharmacy from an accredited college or university, along with one of the listed combinations of pharmacy experience and residency training. A California Registered Pharmacist license is required, as is BLS or ACLS certification within 30 days. Employees are expected to uphold Stanford Health Care’s C-I-CARE standards and contribute to an exceptional patient and family experience.

Requirements

  • Bachelor of Science in Pharmacy, or Doctorate in Pharmacy from an accredited college or university.
  • One of the following experience and residency pathways: three years of progressively responsible, directly related pharmacy work experience; PGY1 plus two years of such experience; PGY1 and PGY2 General residency plus one year of such experience; or completion of a PGY1 and PGY2 HSPAL residency.
  • California Board of Pharmacy Registered Pharmacist license.
  • BLS or ACLS certification within 30 days.
  • Ability to develop programs and lead process-improvement projects.
  • Ability to strategize, plan, and implement change.
  • Ability to supervise, coach, mentor, train, and evaluate work results.
  • Ability to work effectively as both a team member and leader.
  • Ability to work with devices, information systems, and automated and technical equipment used in pharmacy.
  • Knowledge of how patient age, sex, concurrent diseases, drug therapy, foods, and diagnostic procedures influence drug activity and disposition.
  • Knowledge of local, state, and federal regulatory requirements related to areas of functional responsibility.
  • Knowledge of medical terminology and abbreviations, pharmacology and pharmacological nomenclature, medical therapeutics, pharmacokinetics, and disease states.
  • Knowledge of methods and procedures for properly handling and storing pharmaceutical supplies.
  • Knowledge of physiology, anatomy, pathology, chemistry, and mathematics as they relate to pharmacy practice.
  • Knowledge of prescription and non-prescription drugs and products, including indications, efficacy, dosage, mechanisms of action, disposition, contraindications, and potential side effects.

Responsibilities

  • Set responsibilities and schedules for pharmacists and technicians as appropriate.
  • Develop workflow measures, monitor timeliness and efficiency, and communicate results to Pharmacy management.
  • Evaluate employees and conduct performance reviews.
  • Hire and fire direct reports in consultation with the pharmacy director or assistant director and Employee Labor Relations.
  • Ensure preparation, dispensing, and clinical procedures and activities comply with regulatory requirements.
  • Establish and reinforce policies, practices, programs, record keeping, and standard workflows that protect the integrity of clinical and operational processes.
  • Establish comprehensive procedures and ensure their consistent implementation across pharmacy areas.
  • Evaluate the need for new equipment and tools.
  • Maintain medication inventory, monitor turnover, and oversee ordering and stocking.
  • Mentor and coach staff about pharmacy staff’s role in fulfilling the department’s and Stanford Hospital and Clinics’ missions.
  • Supervise, coach, mentor, train, and evaluate staff; monitor productivity and coach employees on performance improvement.
  • Supervise daily staff work and functions and reschedule assignments as needed.
  • Maintain and communicate policies and procedures to employees.
  • Execute Stanford Health Care’s C-I-CARE standards and support an exceptional patient and family experience.
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