Pharmacy/Sr Certified Tech

Kroger•Yakima, WA

About The Position

The Pharmacy/Sr Certified Tech provides and trains others to provide exceptional customer service, supporting healthier lives through fair and ethical treatment, a safe, clean, inclusive environment, and accurate access to products, services, and care. The role provides direct patient intervention through health and wellness services and experiences, as permitted by applicable state and federal laws. It demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position performs advanced pharmacy technician duties, including administering vaccinations, point-of-care testing, and Technician Product Verification, as allowed by state law. It assists the pharmacist with responsibilities that do not require professional judgment, supports pharmacy workflow and shift leadership, and trains and coaches pharmacy associates. The role also helps ensure compliance with privacy, safety, sanitation, and regulatory requirements.

Requirements

  • High school diploma or GED.
  • One year of Pharmacy Certified Technician experience within the Kroger enterprise, except in California.
  • At least 18 years of age.
  • Completion of the company-approved Technician Product Verification program and ongoing maintenance requirements, as allowed by state law.
  • Completion of the company-approved Point of Care training program and ongoing maintenance requirements, as allowed by state law.
  • Completion of the company-approved practical immunization training program and ongoing maintenance requirements.
  • Active enrollment in an American Heart Association Basic Life Support course.
  • Ability to maintain confidentiality and protect sensitive information.
  • Excellent oral and written communication skills.
  • Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
  • Attention to detail and strong customer service skills.
  • Completion of national and/or state registration, certification, or licensure requirements, depending on state requirements.
  • Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

  • One year of previous experience in a management or supervisory role.

Responsibilities

  • Support company Health and Wellness initiatives.
  • Understand and follow HIPAA regulations and company policies regarding HIPAA.
  • Maintain current national and/or state registration, certification, or licensure as required by the state.
  • Administer vaccinations, perform point-of-care testing, complete Technician Product Verification, and perform other advanced pharmacy technician duties as allowed by state law.
  • Assist the pharmacist with responsibilities that do not require a pharmacist's professional judgment.
  • Provide an excellent customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Provide day-to-day training support for pharmacy associates and encourage, monitor, and assist new technicians through the technician training program, except in California.
  • Ensure department standards are carried out by leading by example.
  • Serve as an alternative representative for store-wide meetings and huddles.
  • Support workflow and pharmacist oversight through shift leadership, delegating station rotation, and identifying solutions to issues.
  • Act as a pharmacy safety subject matter expert by recognizing improvement opportunities and coaching associates toward correct practices.
  • Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and local, state, and federal health code requirements; identify unsafe conditions and notify store management.
  • Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
  • Perform all essential job functions and tasks of a Pharmacy Certified Technician, with or without reasonable accommodation.
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