Pharmacy Service Representative
About The Position
InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC, specializing in IV therapy and specialty pharmacy services for patients in a homecare setting. We foster an ethical, team-oriented, and quality work environment that cultivates achievement and success for our employees. Reporting to the Pharmacist-In-Charge and Staff Pharmacists, the Pharmacy Service Representative will act as the patient’s advocate to ensure that the prescribed drug therapy, pharmacy assessment, and pharmacy care plan are followed as prescribed and meet the medical, social, and personal needs of the patient.
Requirements
- Healthcare experience required
- Must possess a current and in good standing Pharmacy Technician license in state of employment.
- Specialty Pharmacy and Home Infusion Services experience preferred
- Proficiency with Microsoft Office suite products
- Experience with information technology a plus
- Have a drive for results, competitive spirit, and self-accountability for achievement of company goals
- Clear, concise communication
- Proven success across past career positions
Nice To Haves
- Specialty Pharmacy and Home Infusion Services experience
- Experience with information technology
Responsibilities
- Communicates with patients to ensure proper delivery of medications (both acute, IVIG and specialty) for scheduled infusion appointments.
- During communication with patients, understand how to properly complete assessment.
- Assists with determining patient availability for the Digital designation and will assist in education for the patient on using the Digital platform.
- Ensures that patients receive notifications and understand appointment schedule.
- Responds to patient calls timely and appropriately.
- Obtains and updates necessary patient demographic and related data according to policies and procedures.
- Data enters relevant communications in progress notes of pharmacy operating system.
- Assists with picking and packing products in preparation for shipping as requested.
- Attending meetings and other functions necessary to perform duties and assist in business development for the Company, including assisting in launching a certain data collection software.
- Perform other duties as assigned by management.
- Proficient in computer program applications, knowledge, and skills.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
