PT PHARMACY PATIENT SERVICES REP
About The Position
This is a Part Time position at CVHS Buckingham - New Canton, VA 23123. The role involves registering and updating patients, collecting demographic, eligibility, and insurance information, and entering data into the CVHS MIS system. The position also requires explaining CVHS services and patient policies, assisting the Pharmacist with prescription insurance claims, patient compliance, and enrollment into Pharmacy Assistance Programs. Responsibilities include answering patient refill requests, managing office supplies, processing mail, assisting other departments with patient, prescription, or billing data, maintaining patient confidentiality, and preparing daily reconciliation of input data. Additionally, the role involves preparing daily bank deposits and encounter forms, and adhering to accreditation standards for Mail Order Pharmacy and Specialty Pharmacy.
Requirements
- Pharmacy experience preferred but not mandatory
- Computer skills
- Cashiering skills
- Dedication to detail, thoroughness and follow-through
- Problem solving skills and the ability to work with minimum supervision
- Respect for patient confidentiality
- High school diploma
Nice To Haves
- Bilingual preferred but not mandatory
Responsibilities
- Registration and update of patients, which includes collecting and updating all patient demographic, eligibility, and insurance information and enters data into the appropriate CVHS MIS system
- Explain CVHS services and appropriate patient policies and procedures
- Assist Pharmacist in processing prescription insurance claims, including reconciliation
- Assist Pharmacist in patient compliance
- Assist patients in enrollment into Pharmacy Assistance Programs
- Answer incoming phone calls from patients for prescription refill requests and related matters
- Requisition and maintain adequate levels of Pharmacy office supplies
- Process incoming and outgoing mail, including prescriptions
- Assist other departments in obtaining necessary patient, prescription or billing data that would enhance the Center’s flow of patient care and billing
- Maintain strict observance of patient confidentiality
- Prepares daily reconciliation of input data to computer output for daily charges and payments
- Prepares daily bank deposit of cash received and delivers deposits to bank as necessary
- Prepares daily encounter forms for filing
- All CVHS Pharmacy staff will abide by the standards of accreditation in Mail Order Pharmacy and Specialty Pharmacy
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
