PT PHARMACY PATIENT SERVICES REP (3775)

CVHS HEALTH SERVICES•New Canton, VA

7d•$15 - $17•Onsite

About The Position

This is a part-time position responsible for patient registration, processing prescription insurance claims, assisting patients with enrollment in Pharmacy Assistance Programs, handling prescription refill requests, managing office supplies, processing mail, and maintaining patient confidentiality. The role also involves daily reconciliation of data, preparing bank deposits, and ensuring adherence to accreditation standards for Mail Order Pharmacy and Specialty Pharmacy.

Requirements

High school diploma
Computer skills
Cashiering skills
Dedication to detail, thoroughness and follow-through
Problem solving skills
Ability to work with minimum supervision
Respect for patient confidentiality

Nice To Haves

Pharmacy experience preferred
Bilingual preferred but not mandatory

Responsibilities

Register and update patients, collecting and updating demographic, eligibility, and insurance information.
Enter patient data into the appropriate CVHS MIS system.
Explain CVHS services and patient policies and procedures.
Assist Pharmacist in processing prescription insurance claims, including reconciliation.
Assist Pharmacist in patient compliance.
Assist patients in enrollment into Pharmacy Assistance Programs.
Answer incoming phone calls from patients for prescription refill requests and related matters.
Requisition and maintain adequate levels of Pharmacy office supplies.
Process incoming and outgoing mail, including prescriptions.
Assist other departments in obtaining necessary patient, prescription or billing data.
Maintain strict observance of patient confidentiality.
Prepare daily reconciliation of input data to computer output for daily charges and payments.
Prepare daily bank deposit of cash received and deliver deposits to bank.
Prepare daily encounter forms for filing.
Abide by the standards of accreditation in Mail Order Pharmacy and Specialty Pharmacy.