Pharmacy Operations Manager - Oncology and Ambulatory Infusion

Wellstar Health System•Northwest Georgia Oncology Centers Wellstar, GA

3d•Onsite

About The Position

The Pharmacy Operations Manager oversees pharmaceutical and financial activities for the Oncology and Ambulatory Infusion pharmacy areas at the Northwest Georgia Oncology Center, with a primary on-site location at Wellstar Paulding Hospital. The role ensures pharmacy operations comply with Wellstar policies, applicable federal, state, and local laws, and regulatory requirements. The manager reports to the Director of Pharmacy and oversees multiple infusion pharmacies in Georgia and a team of more than 60 clinical and staff pharmacists, inventory specialists, pharmacy technicians, and student interns. The manager directs day-to-day pharmacy operations, supervises and trains personnel, supports staffing coverage, and contributes to hiring, performance review, and disciplinary processes. The role also supports the Director of Pharmacy with policies, regulatory readiness, budgets, controlled-substance oversight, purchasing, financial monitoring, inventory, audits, staff education, and committee participation. Experience with sterile compounded products and USP 797 requirements is required. Experience with hazardous drugs and USP 800 guidance is preferred.

Requirements

Bachelor's degree from an accredited School or College of Pharmacy.
PharmD.
Registered Pharmacist (RPH) license required upon hire.
At least three years of experience in a hospital pharmacy.
At least one year of hospital pharmacy supervisory experience, or two years of supervisory experience in a clinical or community setting.
Experience with sterile compounded products, including applicable rules and USP 797 requirements.
Knowledge of hospital pharmacy financial systems, including responsibility reports, budgeting, and billing programs.
Knowledge of healthcare reimbursement and pharmacy purchasing.
Knowledge of available pharmacy technologies and computerized pharmacy systems, preferably hospital pharmacy systems.
Knowledge of federal and state laws and regulatory guidelines governing pharmacy practice and controlled substances.
Demonstrated leadership qualities and ability to supervise exempt and non-exempt employees.
Ability to work with hospital and system leaders and address medical staff leaders on pharmacy issues.
Effective verbal and written communication skills and a strong customer service attitude.
Moderate computer skills, including Microsoft Office.
Ability to think and act independently as circumstances require and to manage change.

Nice To Haves

Advanced management degree (MBA or MHA).
Completion of a pharmacy residency program.
Two or more years of experience in supervisory roles.
Experience working with hazardous drugs using USP 800 guidance.

Responsibilities

Manage day-to-day operations of the assigned pharmacy areas.
Train or arrange training for pharmacy personnel and supervise their work.
Provide distributive and clinical pharmacy services during staff absences or short-staffed periods.
Counsel employees or take disciplinary action when necessary; interview and hire personnel as required.
Assist the Director of Pharmacy with department and system policies and procedures for drug distribution, use, and control.
Maintain readiness for federal, state, and local regulatory inspections.
Establish work schedules that provide sufficient staffing, subject to budgetary approval.
Enforce Georgia State Board of Pharmacy rules and maintain required department and personnel licenses and certifications.
Ensure controlled-substance distribution and administration are monitored and documented, and investigate and report discrepancies.
Assist with preparation of annual operating and capital budgets.
Review personnel performance annually and submit merit increase recommendations for direct reports.
Review monthly financial reports, investigate discrepancies, monitor revenues and expenses, and communicate significant variances to the Director of Pharmacy.
Arrange and supervise the annual pharmacy inventory.
Participate in or delegate chart audits requested by management, internal audit, or third-party payers.
Supervise drug purchasing, emphasize use of AGPO and IDN contracts, and investigate options to reduce pharmacy system expenses.
Conduct and document monthly staff meetings.
Serve on hospital-specific and pharmacy system committees as requested.
Provide or arrange in-service education for pharmacy, nursing, and ancillary personnel.
Ensure the pharmacy department is properly maintained, including cleanliness, security, and functioning equipment.
Communicate issues and concerns to the Director of Pharmacy and maintain communication with site, nursing, and ancillary leaders.
Perform other duties as assigned and comply with Wellstar policies, work standards, and code of conduct.