Pharmacy Operations Manager - Oncology and Ambulatory Infusion
About The Position
The Pharmacy Operations Manager plans, organizes, and supervises pharmaceutical and financial activities for the assigned pharmacy areas. The role ensures operations comply with Wellstar policies and procedures, applicable federal, state, and local laws, and regulatory agency rules and standards. The manager reports to the Director of Pharmacy and oversees day-to-day pharmacy operations, staff training and supervision, staffing coverage, hiring, and personnel performance matters. The manager assists the Director of Pharmacy with department policies and procedures, regulatory readiness, staffing schedules, compliance with Georgia pharmacy regulations, maintenance of licensure and certifications, controlled-substance monitoring, and preparation of operating and capital budgets. Pharmacy services responsibilities include financial monitoring, inventory, purchasing, audits, staff meetings, committee participation, education, facility and equipment readiness, and communication with pharmacy and hospital leaders. This position oversees multiple infusion pharmacies in Georgia and a team of more than 60, including clinical pharmacists, staff clinical pharmacists, inventory specialists, pharmacy technicians, and student interns. Experience with sterile compounded products and USP 797 requirements is required. The ideal candidate has at least two years of supervisory experience and has worked with hazardous drugs using USP 800 guidance. The role is primarily based on-site at Wellstar Paulding Hospital.
Requirements
- Bachelor's degree from an accredited School or College of Pharmacy.
- PharmD.
- Active Registered Pharmacist (RPH) license required upon hire.
- At least three years of experience in a hospital pharmacy.
- At least one year of supervisory experience in a hospital pharmacy, or two years in a clinical or community setting.
- Experience with sterile compounded products, including applicable rules, regulations, and USP 797 requirements.
- Knowledge of hospital pharmacy functions, financial systems, reimbursement, pharmacy purchasing, pharmacy technologies, computerized pharmacy systems, and laws and regulatory guidelines governing pharmaceutical practice and controlled substances.
- Demonstrated leadership qualities and ability to supervise exempt and non-exempt employees.
- Ability to work with hospital and system leaders and address Medical Staff Leaders on pharmacy-related issues.
- Effective verbal and written communication skills and a strong customer service attitude.
- Moderate computer skills, including Microsoft Office.
- Ability to think and act independently and adapt to change management.
Nice To Haves
- Advanced management degree (MBA or MHA).
- Completion of a Pharmacy Residency Program.
- Two or more years of supervisory experience.
- Experience working with hazardous drugs using USP 800 guidance.
Responsibilities
- Manage day-to-day operations for the assigned pharmacy areas.
- Train or arrange training for pharmacy personnel and supervise their work.
- Provide distributive and clinical pharmacy services during staff absences or short-staffed periods.
- Counsel employees or take disciplinary action when necessary; interview and hire personnel as needed.
- Assist the Director of Pharmacy with writing and implementing department and system policies and procedures.
- Maintain pharmacy readiness for federal, state, and local regulatory inspections.
- Establish work schedules that provide sufficient staffing, subject to budget approval.
- Adhere to and enforce Georgia State Board of Pharmacy rules and regulations.
- Maintain active licensure and certifications for the department and personnel, as applicable.
- Monitor and document controlled-substance distribution and administration, and investigate and report discrepancies.
- Assist with preparation of annual operating and capital budgets.
- Review personnel performance and submit annual merit increase recommendations for direct reports.
- Review monthly financial reports, follow up on discrepancies, and report significant variances to the Director of Pharmacy.
- Monitor revenues and expenses to identify deficiencies or excesses.
- Arrange and supervise the pharmacy's annual inventory.
- Participate in or delegate chart audits requested by management, internal audit, or third-party payers.
- Supervise drug purchasing, emphasizing AGPO and IDN contracts and options to reduce pharmacy system expenses.
- Conduct and document monthly staff meetings.
- Serve on hospital-specific and pharmacy-based system committees as requested.
- Provide or arrange in-service education for pharmacy personnel, nursing, and ancillary services.
- Ensure the pharmacy department is properly maintained, secure, clean, and equipped with functioning equipment.
- Communicate issues and concerns to the Director of Pharmacy and maintain communication with site, nursing, and ancillary department leaders.
- Oversee multiple infusion pharmacies in Georgia and a team of more than 60 pharmacy employees and student interns.
- Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
