Pharmacy Market Manager, West Region - Cigna Healthcare - Remote

Cigna HealthcareCalifornia Work at Home, CA
$121,700 - $202,900Remote

About The Position

The Senior Manager, Pharmacy Sales & Account Management (CP-SAM) leads pharmacy benefit strategy for existing Middle Market and Select Segment (U-3,000) clients in the West Region (SoCal, PNW). This role serves as the primary pharmacy subject matter expert, partnering with Medical Sales, internal pharmacy teams, clients, and brokers to drive retention, growth, and integrated pharmacy solutions while leading an in-market pharmacy team.

Requirements

  • 5+ years of PBM experience, preferably in a leadership or management role
  • Extensive pharmacy background (pharmacist or non-pharmacist)
  • Strong expertise in PBM pricing, contracting, and financial strategy
  • Experience with consultative sales and client management methodologies
  • Strong analytical, communication, and executive presentation skills
  • Ability to work independently and execute market-level business plans
  • Proficiency with Microsoft Office tools
  • Willingness to travel up to 50% (seasonal)
  • Previous people management experience

Nice To Haves

  • Knowledge of PBM clinical programs and specialty pharmacy preferred

Responsibilities

  • Lead, coach, and develop Pharmacy Clinical Account Managers and/or Pharmacy Account Executives
  • Lead pharmacy strategy for the assigned market in alignment with corporate and local objectives
  • Develop and execute market-specific pharmacy business and service plans to support financial goals
  • Partner closely with Medical Sales leadership to support integrated sales and retention strategies
  • Serve as the market lead pharmacy subject matter expert for clients, brokers, and consultants
  • Retain the assigned book of business through proactive portfolio management and PBM pricing expertise
  • Support new sales and renewals by leading pharmacy RFP, pricing, and finalist strategies
  • Drive adoption of pharmacy programs and solutions that lower total cost of care
  • Oversee hiring, onboarding, performance management, and team resource alignment
  • Ensure successful new client implementations, renewals, and benefit plan changes
  • Act as escalation point for complex pharmacy issues in partnership with Service Operations
  • Build and maintain strong relationships with internal stakeholders and enterprise partners
  • Represent Cigna Pharmacy Management in market strategy meetings and local industry events

Benefits

  • Medical
  • Vision
  • Dental
  • Well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • A minimum of 18 days of paid time off per year
  • Paid holidays
  • Leaves of absence
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