(USA) Pharmacy Manager

Walmart • Dickson, TN

81d • $112,000 - $197,000 • Onsite

About The Position

The Pharmacy Manager is responsible for providing comprehensive patient care, including processing and dispensing prescriptions, administering immunizations, and managing pharmacy operations. This role also involves driving sales and profit in the Pharmacy and OTC areas, overseeing inventory flow, managing finances, and ensuring compliance with all legal and company policies. The Pharmacy Manager will also focus on building high-performing teams, fostering a culture of patient care, safety, and compliance, and acting with integrity. This position is based in Dickson, TN.

Requirements

• Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).
• Pharmacy license (by job entry date).
• Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).

Nice To Haves

• U.S. pharmacy related experience

Responsibilities

• Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders, administering immunizations, and administering other programs developed by Walmart in compliance with Board of Pharmacy statutes/regulations.
• Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing cross-functional relationships, and assessing economic trends and demographics.
• Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.
• Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing reports, implementing loss prevention and safety controls, overseeing reviews, developing action plans, and guiding execution of Company programs.
• Provides supervision and development opportunities for Associates by selecting, training, mentoring, assigning duties, providing performance feedback, recognition, and promoting a belonging mindset.
• Ensures confidentiality of information, documentation, and assigned records as required by Company policies and local, State, and Federal guidelines.
• Manages Pharmacy Operations, including conducting Associate meetings, ensuring alignment with Company and regulatory standards (HIPAA, SOP, QA), and overseeing adherence to policies for advising, verifying, and dispensing products, and managing customer insurance and licensure issues.
• Documents and shares information on changes in pharmaceutical products, procedures, and new ideas with Associates and Managers.
• Oversees Inventory Flow by regularly monitoring the process to identify merchandise needing to be ordered, ensuring proper execution of inventory flow processes, and monitoring and evaluating the facility to address inventory flow problems.
• Manages Finances by demonstrating sound financial management skills, managing budgets, ensuring financial performance aligns with business strategic requirements, accounting for assets, liabilities, revenues, and operating expenses, and complying with financial policies.
• Compiles and evaluates financial data to ensure operating procedures meet business needs and monitors financial data and trends to identify and respond to market changes and opportunities.
• Creates a culture of patient care, safety, and accuracy, communicates clear expectations, ensures accountability for following SOPs and achieving quality/patient safety goals, ensures counseling occurs as required, analyzes and identifies areas for improvement, implements intervention steps, and promotes reporting and transparency of errors.
• Creates and fosters an environment centered on health care compliance execution, actively communicates, trains, and guides compliance initiatives, implements compliance initiatives, monitors compliance execution, ensures appropriate operational execution of billing procedures, HIPAA compliance, and SOPs, and utilizes auditing processes to identify compliance issues and implement improvements.
• Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models Walmart values, and supports Walmart's goal of becoming a regenerative company.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models.
• Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager