(USA) Pharmacy Manager
About The Position
The Pharmacy Manager provides comprehensive patient care by processing and accurately dispensing prescription orders, administering immunizations, and administering other Walmart programs in compliance with Board of Pharmacy statutes and regulations. The role drives sales and profit in the Pharmacy and OTC areas through effective merchandise presentation, competitive pricing, inventory management, budgeting, forecasting, relationship building, and assessment of economic trends and demographics. The manager oversees pharmacy operations, inventory flow, and financial performance; ensures compliance with company policies and applicable regulations; and promotes a culture of patient care, safety, accuracy, and quality. They supervise, develop, and guide Associates, address customer and Associate concerns, support community outreach, and ensure confidentiality of information and records. The role also advances Walmart’s leadership expectations: building inclusive, high-performing teams; acting with integrity and accountability; serving customers and members; and striving for excellence through learning and continuous improvement.
Requirements
- Bachelor's degree in Pharmacy or PharmD, or equivalent FPGEC (NABP).
- Pharmacy license by job entry date.
- Completion of an ACPE-accredited immunization training program, such as APhA, pharmacy school curriculum, or a state pharmacy association-sponsored program.
Nice To Haves
- U.S. pharmacy-related experience.
Responsibilities
- Provide patient care by processing and accurately dispensing prescriptions, administering immunizations, and delivering other Walmart programs in compliance with pharmacy laws and regulations.
- Drive sales and profit in Pharmacy and OTC through merchandise presentation, pricing, signage, inventory availability, budgeting, forecasting, cross-functional relationships, and assessment of market trends and demographics.
- Model and guide Associates in customer service practices and resolve customer needs, complaints, and issues within company guidelines.
- Oversee community outreach programs and encourage Associates to participate in the community.
- Ensure compliance with company and legal policies, procedures, and regulations, including loss prevention, safety, operational, and quality assurance controls.
- Supervise and develop Associates through selection, training, mentoring, assigning duties, performance feedback, recognition, and fostering belonging.
- Protect confidential information, documentation, and records in accordance with company policies and applicable guidelines.
- Manage pharmacy operations, hold Associate meetings, address pharmacy-related concerns, communicate initiatives, and ensure alignment with company and regulatory policies and procedures, including HIPAA, SOP, and QA requirements.
- Ensure proper advising, verification, dispensing, and handling of customer insurance and licensure issues; document and share changes to products, procedures, and processes.
- Monitor inventory flow, identify merchandise to order, ensure proper process execution, and address facility inventory-flow problems.
- Manage budgets and financial performance, interpret and explain financial information, account for and report financial items, comply with financial policies, and respond to financial trends and market opportunities.
- Establish a culture of patient care, safety, and accuracy; communicate quality expectations; ensure adherence to SOPs and patient-safety goals; and ensure appropriate patient counseling and documentation.
- Identify patient-care and safety improvements, implement interventions to strengthen team knowledge and reduce risk, and promote transparent reporting of errors.
- Communicate, train, and guide compliance processes; implement compliance initiatives; monitor execution; ensure billing, HIPAA, and SOP compliance; and use audits to identify and address compliance issues.
- Build collaborative, trusting relationships; communicate effectively; attract, develop, empower, and retain talent; and recognize contributions.
- Model integrity, ethics, compliance, humility, fairness, and accountability, while supporting Walmart’s stated goal of becoming a regenerative company.
- Put customers first, apply EDLP and EDLC business models, use data and analysis to make decisions, and balance short- and long-term priorities.
- Promote learning, calculated risk-taking, resilience, continuous improvement, and adoption of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
