Pharmacy Manager $15K Sign-On Bonus & Relocation

Walgreens•Green Valley, AZ

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting to patients on effective medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcome services. The role ensures medications are accurately compounded, reviewed, dispensed, and verified in accordance with regulatory requirements and company policies. The manager oversees efficient pharmacy workflow, financial performance, inventory, patient experience, staff engagement, training, coaching, and formal performance management. The Pharmacy Manager counsels patients, coordinates with medical providers and insurers, manages pharmacy operations and technology, and ensures compliance with state and federal laws and company procedures. The manager works with the Store Manager on staffing, business planning, performance, community outreach, and pharmacy growth. The role also maintains required credentials and pursues continuing education and professional development.

Requirements

Bachelor of Science in Pharmacy or Pharm.D. from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified immunizer, or willingness to become an immunizer within 90 days of hire.
At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; some states may require more specific experience.
Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
For internal candidates: at least 6 months of pharmacy experience with Walgreens Co.
For internal candidates: an average rating of at least 3.0 on leadership behaviors on the most recent performance review, if one is on file, and no written disciplinary actions in the last 12 months.
For internal candidates, an average rating of 3.7 or above on leadership behaviors on the most recent performance review, if one is on file.

Responsibilities

Engage patients, provide assistance, address concerns, and model customer-service practices that foster a positive and inclusive patient experience.
Promote pharmacy healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcome services.
Participate in community events as requested by the Store Manager, Healthcare Supervisor, or District Manager.
Counsel patients on medications, including usage, side effects, interactions, contraindications, privacy, generics, lower-cost options, and over-the-counter products; refer patients to medical providers when needed.
Perform pharmacist duties, including compounding, drug therapy reviews, medication management, prescription interpretation, dispensing, and verification.
Ensure pharmacy operations comply with applicable regulations, company policies, controlled-substance laws, and Good Faith Dispensing requirements.
Establish efficient pharmacy workflows; oversee staff scheduling, role assignments, and coordination; and manage pharmacy opening, closing, and shift changes.
Collaborate with the Store Manager to identify and develop strategic business opportunities.
Maintain knowledge of pharmacy information systems and support staff and patients with pharmacy technology.
Identify productivity improvements and ensure insurance claims are processed accurately; resolve issues with insurers and medical providers and participate in third-party audits.
Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, allergies, alternatives, and other medication-related questions.
Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews according to company procedures where applicable.
Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout to keep the department functional and efficient.
Prepare and submit records, reports, and other documentation required to operate the pharmacy business and comply with law.
Collaborate with the Store Manager on hiring, discipline, and termination; promote teamwork, set expectations and goals, recognize staff improvements, and ensure compliance with employment laws.
Oversee staff training and performance reviews, support career progression, address employee relations matters, and maintain team morale.
Maintain required licenses, credentials, and certifications; keep pharmacy and healthcare knowledge current; complete required education credits and training; and pursue professional development.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
Analyze pharmacy financial, customer-service, and inventory data; manage asset protection and inventory; and identify performance trends and opportunities for improvement.
Develop relationships with local healthcare providers, promote pharmacy services in the community, and support health and wellness awareness and business growth.