Pharmacy Manager - $150,000 Sign On Bonus & Relocation Available
About The Position
The Pharmacy Manager provides empathetic pharmacy consulting to patients on medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations, diagnostic testing, and patient outcome services. The role ensures that medications are compounded, reviewed, dispensed, and verified accurately in compliance with regulations and company policies. It manages pharmacy workflow, financial performance, inventory, and patient experience, while leading staff performance, engagement, training, coaching, and formal performance management. The manager oversees pharmacy operations and patient services, including counseling, dispensing, clinical services, insurance claims, regulatory compliance, records, technology systems, and department maintenance. The role collaborates with the Store Manager on staffing, business opportunities, pharmacy goals, and community health initiatives, and develops relationships with local healthcare providers. The position also maintains required credentials and professional knowledge and analyzes pharmacy performance to identify opportunities for improvement.
Requirements
- Bachelor of Science in Pharmacy or Pharm.D. from an accredited educational institution.
- Current pharmacist licensure in the states within the district.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
- At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; more specific state requirements take precedence where applicable.
- Experience performing prescription dispensing activities demonstrating strong working knowledge of applicable state and federal controlled substance laws.
- For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.
Nice To Haves
- Supervisory experience planning, organizing, and directing the work of pharmacy staff.
- At least 6 months of pharmacy experience with Walgreen Co.
- For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.
Responsibilities
- Greet and assist patients, resolve issues, answer questions, and model customer service practices that support a positive patient experience.
- Promote pharmacy healthcare services, anticipate patient needs, and participate in community events when requested.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost options, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist duties including compounding, drug therapy reviews, medication management, prescription verification, and dispensing.
- Ensure pharmacy operations comply with applicable regulations, company policies, and standards.
- Establish efficient pharmacy workflows, oversee staff scheduling and role assignments, coordinate activities, and manage pharmacy opening, closing, and shift changes.
- Apply Good Faith Dispensing policy requirements alongside state and federal controlled substance laws.
- Collaborate with the Store Manager to define and develop strategic business opportunities.
- Maintain knowledge of pharmacy information technology systems and support staff and patients with their use; identify opportunities to improve productivity.
- Ensure accurate insurance claim processing, resolve claim rejections and patient issues, and conduct or participate in third-party audits.
- Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies and to discuss alternatives or answer questions.
- Provide clinical and wellness services, including immunizations, diagnostic testing, and disease-state management.
- Partner with centralized support on patient registration and exception resolution; conduct virtual product reviews in virtual environments according to company procedures.
- Oversee pharmacy maintenance, housekeeping, repairs, equipment, and layout changes.
- Prepare and submit records, reports, and other documentation required by state and federal law.
- Collaborate with the Store Manager on hiring, discipline, and termination; ensure compliance with employment laws.
- Set staff expectations and goals, promote teamwork, recognize improvements, oversee training, and conduct formal performance reviews.
- Identify high-potential employees and collaborate on their career progression; address employee relations concerns and support team morale.
- Maintain required licenses, credentials, and certifications; complete required education credits and training.
- Maintain and enhance pharmacy, healthcare, retail, and management knowledge; seek feedback and professional development.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
- Analyze pharmacy financial, customer-service, and inventory performance; manage asset protection and inventory, and identify trends and improvement opportunities.
- Build relationships with local healthcare providers and promote pharmacy services and growth opportunities in the community.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
