Pharmacy Logistics & Customer Experience Associate

Mednow • Etobicoke, ON

12d • CA$18 - CA$20 • Onsite

About The Position

At Mednow, getting the right medication to the right patient at the right time comes down to logistics done well. We're a fast-growing mail-order pharmacy, and this role sits at the point where our operation meets the patient's door — coordinating every shipment out and being a friendly, reliable voice on the other end of the phone. We're looking for someone organized and dependable who's as comfortable packing and dispatching a day's deliveries as they are calling a patient to follow up. It's a hands-on role with a real customer-service heart, in a modern, tech-driven pharmacy where your work is visible and valued. This is a front-row seat in a growing health-tech pharmacy, where the logistics you run are the reason patients get their medications on time. If you're organized, dependable, and genuinely good with people, we'd like to meet you. This is a non-clinical role — you support pharmacy compliance and operations, you don't perform dispensing or clinical duties. You'll work to our privacy (PHIPA) and cold-chain standards, handling medications and patient information with care.

Requirements

• Organized and reliable
• Strong communicator – clear, warm, and confident on the phone
• Comfortable with the hands-on side – on your feet during your shift, handling packages and shipping supplies
• Detail-oriented
• Eligible to work in Canada
• Able to pass a background check

Nice To Haves

• Experience in pharmacy, healthcare, logistics, or e-commerce fulfillment
• Familiarity with couriers, delivery platforms, or shipping/order tools (UberDirect, Shopify, Kroll)
• A second language

Responsibilities

• Coordinating every shipment out
• Being a friendly, reliable voice on the other end of the phone
• Packing and dispatching a day's deliveries
• Calling a patient to follow up

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed