PHARMACY/LEAD CERTIFIED TECHNICIAN

The Kroger Co.•West Point, UT

About The Position

Provide and train others to provide exceptional customer service, supporting customers’ health and wellness in a fair, ethical, safe, clean, and inclusive environment. Provide direct patient intervention through health and wellness services and experiences as permitted by applicable state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Assist the pharmacist with responsibilities that do not require professional pharmacist judgment. Accurately and efficiently complete pharmacy reception, data entry, adjudication, and product dispensing. Lead and support pharmacy associates through training, mentoring, delegation, meeting representation, scheduling, and station rotation. Support pharmacy safety, sanitation, regulatory compliance, inventory management, and offsite business-to-business clinics. Administer immunizations where permitted by state law.

Requirements

High school diploma or GED.
At least 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
Must be at least 18 years of age.
Professional and dependable, with a positive attitude and good judgment, and able to gain others’ support to lead a high-performing pharmacy team.
Self-motivated and able to organize, prioritize, plan, and meet deadlines.
Proven attention to detail and strong customer service skills.
Excellent communication skills with leaders and peers.
Completion of national and/or state registration, certification, or licensure requirements, depending on state requirements.
Ability to handle highly confidential information.

Nice To Haves

At least 1 year of previous experience in a management or supervisory role.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Maintain current national and/or state registration, certification, or license, depending on state requirements.
Assist the pharmacist with all responsibilities except those requiring a pharmacist’s professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day support to pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are followed by leading by example and delegating as needed.
Serve as the primary representative for store-wide meetings and huddles.
Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, identifying opportunities and coaching staff toward correct practices.
Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and applicable health-code requirements; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Administer immunizations where applicable by state law.
Be willing and able to perform all essential job functions and tasks of a pharmacy senior certified technician.
Perform the essential job functions with or without reasonable accommodation.