Pharmacy IT Solutions Manager
About The Position
The Pharmacy IT Solutions Manager serves as the primary liaison between Pharmacy Operations, Finance, and Information Technology teams, ensuring the successful delivery and support of pharmacy technology solutions, data analytics, and operational initiatives. This role leads and supports IT-related projects, system enhancements, testing activities, regulatory reporting, and data-driven decision-making processes that directly impact pharmacy operations and financial performance. The manager functions as a subject matter expert for pharmacy systems, pharmacy claims data, pricing methodologies, and reporting solutions. Responsibilities include partnering with stakeholders to gather requirements, support system implementations, coordinate User Acceptance Testing (UAT), perform root cause analysis, and ensure successful project execution. This position also supports inbound revenue allocation, financial reconciliation activities, regulatory reporting requirements, and ongoing process improvement initiatives. The ideal candidate combines strong healthcare and pharmacy domain knowledge with technical expertise in data analytics, reporting, and IT project delivery, serving as a key bridge between business operations and technology teams.
Requirements
- 3 years of healthcare experience required.
- 3 years of experience in data analysis, reporting, and business intelligence required.
- Experience with Databricks, Azure Synapse, SQL, and advanced Microsoft Excel required.
- Experience working with pharmacy claims data including familiarity with the NCPDP post adjudication layout, pharmacy pricing, reimbursement methodologies, or pharmacy financial operations required.
- Experience supporting IT projects, system implementations, creating project plans, User Acceptance Testing (UAT), test case development, root cause analysis, and cross-functional stakeholder collaboration required.
Nice To Haves
- Experience with PowerBI and Tableau preferred.
Responsibilities
- Serves as the primary liaison between Pharmacy Operations, Finance, and Information Technology teams.
- Ensures the successful delivery and support of pharmacy technology solutions, data analytics, and operational initiatives.
- Leads and supports IT-related projects, system enhancements, testing activities, regulatory reporting, and data-driven decision-making processes.
- Functions as a subject matter expert for pharmacy systems, pharmacy claims data, pricing methodologies, and reporting solutions.
- Partners with stakeholders to gather requirements, support system implementations, coordinate User Acceptance Testing (UAT), perform root cause analysis, and ensure successful project execution.
- Supports inbound revenue allocation, financial reconciliation activities, regulatory reporting requirements, and ongoing process improvement initiatives.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus if established system and employee eligibility criteria is met.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
