Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a high-quality patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The intern uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive and welcoming customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern supports pharmacy operations, prescription processing and dispensing, patient care services within the applicable state scope of practice, inventory management, and department upkeep. The role also involves customer service, cash-register responsibilities, required training, and maintaining knowledge of developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong customer relationships.
- Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and comply with state, federal, and company policies, including the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties in accordance with Walgreens standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies and procedures.
- Follow the Walgreen Co. policy regarding Good Faith Dispensing.
- Register sales at the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for Rx drug overages, shortages, order errors, or damaged goods.
- Help maintain the Pharmacy Department by ensuring supplies are adequate and the area is clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other assigned tasks.
- Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
