Pharmacy Intern

Walgreens • Anaheim, CA

9d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions while modeling a distinctive and delightful customer experience. Learn and champion pharmacy policies, procedures, and customer service best practices in preparation for a future pharmacist role.

The intern assists with pharmacy operations under pharmacist supervision, including prescription entry, third-party processing, filling, dispensing, patient counseling, and other health services within the state scope of practice. The role also supports customer service, cash register duties, inventory management, asset protection, and maintaining a clean, stocked, and orderly Pharmacy Department. Complete required training and maintain knowledge and skills in healthcare and pharmacy.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to support a positive customer experience.
• Model and share customer service best practices, including Walgreens service traits and interpersonal habits.
• Develop strong relationships with customers.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policy.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned and supervised prescription entry, third-party processing, filling, and dispensing duties according to Walgreens standard operating procedures.
• Assist pharmacists and other healthcare providers in delivering patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
• Adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating products, including taking them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged Rx goods.
• Help maintain the Pharmacy Department by ensuring adequate supplies and keeping it clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed