Pharmacy Intern

CVS Health • Highland Park, NJ

12d • $21 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern assists the pharmacy team with smooth operations and the prompt, safe, and accurate fulfillment of prescriptions, while providing caring service to patients. The role involves following standard operating procedures and best practices, communicating effectively, and helping foster a safe, inclusive culture where people feel valued and empowered.

As experience grows, the intern takes on greater responsibility for safe and effective pharmacy operations. Duties may include supporting patient care and pharmacy workflow, communicating with prescribers, completing basic inventory activities, and providing additional health care services when allowed by law and supported by training and certification. Where permitted, the intern may also complete requirements to support vaccine preparation and administration.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, recognize and understand patient reactions, and respond appropriately.
• Ability to use and understand verbal and written communication with patients and colleagues, including active listening.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle requirements.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and communicating and receiving detailed information orally.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability and willingness to become immunization certified once state regulations are met.
• Ability to work in the home store and across other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide positive patient experiences with empathy and care, including at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and solicit relevant medical history when appropriate and under a licensed pharmacist’s direct supervision.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, when legally allowed and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where permissible, educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Where permissible, monitor for and respond to adverse reactions and report events according to public health requirements.
• Where permissible, review and collect patient information and track and document it for each applicable patient.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed