Pharmacy Intern

Walgreens • Youngstown, OH

1d • $20 - $31

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The intern uses pharmacy systems to obtain patient and drug information and process prescriptions, models helpful customer service, and learns pharmacy policies, procedures, and service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy operations, prescription processing and dispensing, patient care services within the applicable state scope of practice, inventory management, and maintenance of the Pharmacy Department. The intern also completes required training and maintains knowledge of developments in healthcare and pharmacy.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
• Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policy; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned and supervised prescription entry, third-party processing, filling, and dispensing according to Walgreens standard operating procedures.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. policy regarding Good Faith Dispensing.
• Register related sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.

Benefits

• Benefits information is available at jobs.walgreens.com/en/benefits.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed