Pharmacy Intern

CVS Health • Clearwater, FL

22d • $20 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern assists the pharmacy team in running pharmacy operations smoothly, filling prescriptions promptly, safely, and accurately, and providing caring service to patients. The role requires consistent use of Standard Operating Procedures, best practices, and effective communication, while helping foster a safe and inclusive environment where people feel valued and empowered.

As tenure increases, the intern takes on greater responsibility for safe and effective pharmacy operations. Duties may include supporting prescription workflow, patient care and counseling under pharmacist supervision, inventory tasks, and additional health services where permitted by law and supported by required training and certification. Where permitted, the intern may also complete licensure and training requirements to support vaccine preparation and administration. The position requires regular, predictable attendance, including nights and weekends, flexibility to work shifts at other stores in the market as business needs require, and completion of required training within the designated timeframe.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Friendly, helpful customer-service approach and ability to notice and appropriately respond to patients’ reactions.
• Verbal and written communication skills to interact with patients and colleagues; active listening skills.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 lbs., frequently lift or exert up to 10 lbs., and consistently move objects requiring negligible force.
• Ability to accurately express or exchange detailed spoken information and receive detailed information through oral communication.
• Regular and predictable attendance, including nights and weekends.
• Flexibility to work in the home store and travel to other market locations as business needs require.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; once state requirements are met, interns are encouraged to provide patient immunizations.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
• Create positive patient experiences through empathetic, personalized service; offer immunizations and other services when appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and solicit patients’ medical histories when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and support a growth mindset.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, report events as required, and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed