Pharmacy Intern

Walgreens • Lexington, KY

9d

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and follows pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient-care services within the state scope of practice, and helps with customer service, cash-register transactions, inventory, and pharmacy maintenance. The position also requires completing training and maintaining knowledge of developments in healthcare and pharmacy. Applicants must be enrolled in a school of pharmacy and fluent in reading, writing, and speaking English, except in Puerto Rico. A flexible schedule, including evening and weekend hours, is required.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer help with products and services, resolve issues, answer questions, and develop strong customer relationships.
• Model and share customer-service best practices, including proactive assistance and courteous interpersonal habits.
• Learn from store and pharmacy team members, field leadership, and customers or patients.
• Assist in pharmacy practice under pharmacist supervision and in accordance with state, federal, and company requirements.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned and supervised prescription-entry, third-party processing, filling, and dispensing duties according to Walgreens procedures.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood-pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Help customers locate products, including accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged Rx goods.
• Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete required training and special assignments or other tasks as assigned.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed