Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy operations, prescription processing, dispensing, and patient-care services permitted within the applicable state scope of practice. The position also supports customer service, inventory management, pharmacy upkeep, required training, and ongoing development of healthcare and pharmacy knowledge.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer help with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer-service best practices, including courteous interactions, proactive assistance, identifying customer needs, and serving customers until satisfied.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned and supervised prescription entry, third-party processing, filling, and dispensing according to Walgreens standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company policies and the Quality Improvement Program.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register related sales on the assigned cash register, collect and handle cash as required, and assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
- Help maintain the pharmacy’s supplies, cleanliness, neatness, and orderly appearance, including interior and exterior maintenance.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other assigned tasks.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including awareness of current news and developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
