Pharmacy Intern

Walgreens•Morristown, TN

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. Learn and champion pharmacy policies, procedures, and customer service practices needed to perform as a future pharmacist. Duties are performed under pharmacist supervision and within applicable regulations and company procedures. The position requires enrollment in a school of Pharmacy program, fluency in reading, writing, and speaking English (except in Puerto Rico), and willingness to work a flexible schedule that may include evenings and weekends. The current hourly pay range is $19.50 to $31.00. The actual rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled. Walgreens provides a link to review benefits.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Requires willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
Model and share customer service best practices, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned duties under pharmacist supervision in accordance with procedures for entering, third-party processing, filling, and dispensing prescriptions.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company error-management and Quality Improvement Program policies.
Follow the Walgreen Co. Good Faith Dispensing policy.
Register sales on the assigned cash register and collect and handle cash as required.
Assist customers in locating over-the-counter products, including escorting them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of asset protection techniques and file claims for pharmaceutical warehouse overages, shortages, order errors, or damaged goods.
Help maintain the Pharmacy Department's supplies, cleanliness, neatness, and orderly appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training, maintain healthcare and pharmacy knowledge and skills, and perform special assignments and other tasks as assigned.