Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the state scope of practice for pharmacy interns. Duties include processing prescriptions, supporting customers, handling certain telephone calls, assisting with inventory and department upkeep, completing required training, and maintaining knowledge of developments in healthcare and pharmacy. The position requires enrollment in a school of pharmacy and willingness to work a flexible schedule, including evenings and weekends.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Engage customers and patients, offer assistance with products and services, resolve issues, and answer questions.
- Model customer-service best practices and develop strong relationships with customers.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and comply with applicable state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to Walgreens standard operating procedures.
- Assist pharmacists and other healthcare providers with patient counseling and health services within the state scope of practice for pharmacy interns, including blood pressure services and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
- Help maintain the Pharmacy Department by ensuring supplies are adequate and the area is clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training and special assignments or other assigned tasks.
- Maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
