Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models customer service, and learns pharmacy policies, procedures, and best practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care services within the state scope of practice, and reports prescription errors. The position also involves customer service, cash register responsibilities, telephone calls, inventory management, maintaining the pharmacy department, completing required training, and keeping current with healthcare and pharmacy developments.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and develop strong customer relationships.
- Model customer service best practices and Walgreens service traits, including proactive assistance and courteous communication.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in pharmacy practice under pharmacist supervision and in accordance with applicable state, federal, and company policies.
- Enter, process, fill, and dispense prescriptions according to Walgreens standard operating procedures and pharmacist direction.
- Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, such as blood pressure services and medication therapy management.
- Immediately report prescription errors and follow company procedures related to pharmacy errors and the Quality Improvement Program.
- Follow the company's Good Faith Dispensing policy and Pharmacy Code of Conduct.
- Register sales at the assigned cash register, handle cash as required, and help customers locate over-the-counter products.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for shipment discrepancies or damaged prescription drugs.
- Maintain the pharmacy department's supplies, cleanliness, orderliness, and appearance.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, maintain healthcare and pharmacy knowledge and skills, and complete special assignments or other assigned tasks.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
