Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling helpful, customer-focused service. The intern learns and follows pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under a pharmacist’s supervision, the intern supports prescription processing and dispensing, patient care services within the applicable state scope of practice, pharmacy operations, inventory activities, and department upkeep. The role also includes customer assistance, cash-register responsibilities, handling appropriate telephone calls, completing required training, and maintaining current healthcare and pharmacy knowledge.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve customer issues, answer questions, and develop strong customer relationships.
- Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties according to Walgreens standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection practices and file claims for relevant shipment discrepancies or damaged prescription drugs.
- Help maintain the Pharmacy Department by keeping it stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful coworker relationships.
- Complete required training and special assignments or other tasks as assigned.
- Maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
Benefits
- Benefits information is provided through the Walgreens benefits website; specific benefits are not listed in the posting.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
No Education Listed
