Pharmacy Intern

CVS Health•Council Bluffs, IA

About The Position

CVS Health’s 3rd year Pharmacy Interns apply their pharmacy-school learning in real-world practice while preparing for increased responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. In the pharmacy, they support smooth operations and prompt, safe, accurate prescription fulfillment, provide caring patient service, and learn to apply standard operating procedures, best practices, and effective communication. Interns are also expected to foster a safe, inclusive culture and demonstrate empathy and genuine care in interactions with patients and colleagues. This part-time position offers a pay range of $20.00–$23.75. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. The application window is anticipated to close on 10/30/2026.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to complete required training within the designated timeframe.
  • Be able to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
  • Demonstrate customer-service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use verbal and written communication effectively and practice active listening with patients and colleagues.
  • Use mathematical reasoning to perform prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the role’s physical demands, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; maintaining close visual acuity; and occasionally lifting or exerting up to 20 pounds.
  • Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
  • Provide empathetic, personalized patient service; offer immunizations and other services when appropriate; and resolve or escalate patient concerns.
  • Offer to counsel, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, records, privacy, and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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