Pharmacy Intern

CVS Health • Worthington, OH

26d • $20 - $24

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice and prepare for pharmacist responsibilities. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. In the pharmacy, they support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while delivering caring service to patients. They follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive culture where colleagues and patients feel valued.

The role’s training roadmap builds skills in pharmacy operations, patient care, inventory, teamwork, and compliance. With experience, interns take on increasing responsibility for operational safety and effectiveness. Where permitted and after meeting applicable requirements, they may support immunizations and other patient health services.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to understand and respond appropriately to patients’ reactions.
• Verbal and written communication skills to interact with patients and colleagues, including active listening and conveying detailed instructions accurately.
• Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle quantities.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements and precision adjustments; stoop and bend; and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to express and exchange information verbally and to receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, pharmacy interns are expected to strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and learning alongside district leaders.
• Follow company standard operating procedures and pharmacy workflow processes at production, pick-up, drive-through, and drop-off workstations.
• Help pharmacists and technicians manage and improve patient health, and ensure prescriptions are fulfilled safely and accurately.
• Provide caring, empathetic service to patients in person and by phone; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge while contributing to a high-performing team.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed and supported by required training and certification.
• Where permissible, complete requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, report events as required, and collect, review, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed