Pharmacy Intern

CVS Health • Southfield, MI

25d

About The Position

CVS Health is seeking a third-year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and develop skills in preparation for a pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role requires following Standard Operating Procedures, best practices, applicable laws and regulations, and CVS policies, and contributing to a safe, inclusive, and engaging team culture.

As experience grows, the intern assumes increasing responsibility for the safety and effectiveness of pharmacy operations. Duties include supporting prescription workflow, assisting patients, and undertaking clinical and inventory activities as permitted by law and under appropriate supervision. Where permitted, the intern may complete additional training and licensure requirements to support vaccine preparation and administration. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits may depend on hours worked and eligibility and include dental and vision benefits, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Demonstrate the ability to concentrate on tasks and quickly switch between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and number of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, use fingers repetitively, extend arms, make precise adjustments to machines, and stoop to move items.
• Have close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently exert negligible force to move objects.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures at each workstation and support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, empathetic service to patients, including personalized interactions, offering immunizations and other services where appropriate, and resolving or escalating patient problems.
• Offer counseling, respond to medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive and seek feedback, and expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform assigned additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed