Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models customer service, and learns pharmacy policies, procedures, and practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy operations, prescription processing and dispensing, patient care services within the state scope of practice, and inventory management. The intern also supports customer service, store upkeep, required training, and ongoing development of healthcare and pharmacy knowledge.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong customer relationships.
- Model and share customer service best practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties under pharmacist supervision and according to standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care and services permitted within the state scope of practice for pharmacy interns, including patient counseling, blood pressure services, and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program policies and procedures.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register related sales on the assigned cash register, handle cash as required, and help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain a stocked, clean, neat, and orderly Pharmacy Department.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, maintain knowledge and skills in healthcare and pharmacy, and keep up with relevant news and developments.
- Complete special assignments and other tasks as assigned.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
