Pharmacy Intern

Walgreens • Peoria, AZ

6d

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and champions pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role.

Under a pharmacist’s supervision, the intern assists with pharmacy practice and prescription processing, supports patient care services within the state scope of practice, and helps with customer service, cash handling, inventory, and pharmacy maintenance. The intern completes required training and maintains knowledge of developments in healthcare and pharmacy. This role requires enrollment in a school of pharmacy, English fluency, and willingness to work a flexible schedule that may include evenings and weekends. The hourly range is $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The position remains open until filled.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build customer relationships.
• Model and share customer service best practices, including proactive assistance and helping customers until their needs are satisfied.
• Learn from store and pharmacy team members, field leadership, and customers or patients.
• Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned and supervised duties for prescription entry, third-party processing, filling, and dispensing in accordance with Walgreens standard operating procedures.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. policy regarding Good Faith Dispensing.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Help customers locate products, including taking them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use knowledge of company asset-protection techniques and file claims for pharmaceutical warehouse overages, shortages, order errors, or damaged goods.
• Help maintain the interior and exterior of the Pharmacy Department, ensuring adequate supplies and a clean, neat, and orderly appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed