Pharmacy Intern

CVS Health • Omaha, NE

8d • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, hands-on pharmacy work, and time with district leaders. The roadmap also provides an overview of store, district, and regional operations.

Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They learn to follow Standard Operating Procedures, pharmacy workflow procedures, best practices, and effective communication practices. They are expected to demonstrate empathy and genuine care in customer and colleague interactions and contribute to a safe, inclusive, and engaging team culture. As tenure increases, they assume greater responsibility for the safety and effectiveness of pharmacy operations.

Where permitted by law and supported by required training and certification, interns may deliver additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Depending on state regulations, they may complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.

This is a part-time position. The typical pay range is $20.00–$23.75. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Be able to complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, pivoting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use and understand verbal and written communication to interact with patients and colleagues; actively listen and ask appropriate questions.
• Use mathematical reasoning to solve prescription-related problems, such as calculating quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including extended periods of mobility and standing; lifting, scanning, bagging, reaching, repetitive finger movements, stooping, precision control, and close visual work. The role involves occasional lifting or exertion of up to 20 lbs., frequent lifting or exertion of up to 10 lbs., and consistently moving objects with negligible force.
• Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.
• Have regular and predictable availability that includes nights and weekends.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company Standard Operating Procedures at each workstation to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide positive patient experiences with empathy and genuine care, including personalized service at pick-up, drive-thru, and over the phone; offering immunizations and other services; and resolving or escalating patient problems.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed Pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, embrace a growth mindset, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, travel voluntarily to other stores in the market for shifts as needed, and support a safe, inclusive, and engaging team dynamic.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where lawful and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other benefit and well-being programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed