Pharmacy Intern

CVS Health • Marysville, OH

9d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern role gives pharmacy students hands-on experience applying pharmacy-school learning in a retail pharmacy and preparing for increasing responsibility in a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap of Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

Interns support pharmacy operations and patient care by helping ensure prescriptions are filled promptly, safely, and accurately; following standard operating procedures and pharmacy workflow; and providing caring service. They develop clinical and technical knowledge, communicate effectively, contribute to a safe and inclusive team, and take on increasing responsibility as their tenure grows. The position may also include supporting immunizations and other health services where permitted by law and supported by required training and certification.

This is a part-time position. The stated pay range is $20.00–$23.75. Eligible colleagues may have access to benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Have regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, pivoting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to determine prescription quantities and days’ supply.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the physical demands listed in the posting, including extended periods upright, reaching, repetitive finger movements, stooping, visual acuity, and lifting or exerting force.
• Express and exchange ideas accurately when conveying detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state requirements are met, interns are expected to strive to provide patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences that build pharmacy aptitude.
• Follow company standard operating procedures and pharmacy workflow at production, pick-up, drive-thru, and drop-off workstations.
• Help ensure prescriptions are fulfilled promptly, safely, and accurately.
• Provide caring, empathetic service to patients, including personalized interactions at pick-up, drive-thru, and over the phone.
• Offer immunizations and other services, solve or escalate patient problems, and support patient health needs as appropriate.
• Offer counseling, respond to medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and appropriately trained and certified.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; prepare and administer vaccines; educate patients about vaccines; refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions; report adverse events; and collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing or remaining upright for extended periods, handling and scanning items, reaching, repetitive finger work, stooping, and lifting or exerting force as described in the posting.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed