Pharmacy Intern

CVS Health • East Aurora, NY

3d • $20 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, pharmacy activities, and time with district leaders, with exposure to store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. The role requires consistent use of standard operating procedures, best practices, effective communication, empathy, and genuine care while helping foster a safe, inclusive culture.

As experience grows, the intern takes on increased responsibility for the safety and effectiveness of pharmacy operations. Where permitted by law and supported by the required training and certification, the intern may also provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. This is a part-time position. The stated typical pay range is $20.00–$23.75. Benefits, depending on hours worked and eligibility, include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, pivot quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, notice and understand patient reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurate exchange of detailed information.
• Mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and full and partial bottles needed.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to meet the physical demands of the role, including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work; occasionally lift or exert up to 20 pounds, frequently up to 10 pounds, and consistently negligible force.
• Ability to work under the direct supervision of a licensed pharmacist when providing counseling or addressing medical questions.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences designed to develop pharmacy knowledge and prepare for a Pharmacist role.
• Follow company standard operating procedures at each workstation to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and solve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and appropriately trained and certified.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed