Pharmacy Intern

CVS Health • Houston, TX

13d • $20 - $24 • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders. They gain an overview of store, district, and regional operations and hands-on experience supporting pharmacy operations and patient care.

Interns help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients. They follow Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe and inclusive team culture. As their tenure increases, they take on increasing responsibility for the safety and effectiveness of pharmacy operations. Where permitted, interns may also support immunization activities after completing required licensure and training.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer service and ability to notice and appropriately respond to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Ability to use math to solve prescription-related problems, such as calculating quantities and days’ supply.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods, lift, scan and bag items, reach, perform repetitive finger movements, manipulate objects and machines precisely, and stoop or bend to move items.
• Ability to perform close-visual-acuity tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to express or exchange ideas verbally and accurately convey and receive detailed spoken information.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability and willingness to become immunization certified and provide patient immunizations once state regulations are met.
• Ability to work in the home store and other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Help ensure prescriptions are fulfilled promptly, safely, and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services, and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Coach, train, and mentor pharmacy team members in the moment and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge; contribute to a high-performing team and growth-minded environment.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable and supported by required training and certification.
• Where permissible, complete requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, review, track, and document patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed