Pharmacy Intern

CVS Health • Pittsburgh, PA

9d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply their pharmacy-school learning in a retail pharmacy setting while preparing for increased responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap, including Key Learning Experiences, pharmacy activities, and time with district leaders. They gain exposure to store, district, and regional operations while supporting pharmacy teams in providing safe, accurate, timely prescription fulfillment and caring patient service. Interns follow Standard Operating Procedures, best practices, and applicable laws and professional standards, and contribute to a safe, inclusive, and engaging team culture. As tenure increases, they take on greater responsibility for the safety and effectiveness of pharmacy operations. Where permitted by law, and with required training and certification, interns may also support immunizations and other patient health care services. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
• Customer-service and team-orientation skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and clear interaction with patients and colleagues.
• Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including mobility, extended standing, lifting, reaching, repetitive finger movements, stooping, close visual work, and spoken communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are filled promptly, safely, and accurately.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, respond to medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permissible, complete required licensure and training to obtain Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
• Perform physical and communication tasks required for pharmacy work, including remaining upright for extended periods, handling and scanning items, reaching and stooping, using close visual acuity, lifting and exerting force as described, and accurately conveying and receiving detailed spoken instructions.
• Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed