Pharmacy Intern

Walgreens•New Brunswick, NJ

About The Position

Learn to provide an excellent patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience while learning and championing pharmacy policies, procedures, and customer service practices needed for future pharmacy work. Under pharmacist supervision, assist with pharmacy practice and assigned duties in accordance with applicable regulations, company policies, and standard operating procedures. Support prescription processing and dispensing, patient care services within the state scope of practice, customer service, cash handling, inventory management, and maintenance of the Pharmacy Department. Complete required training and maintain knowledge and skills in healthcare and pharmacy.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet and assist customers and patients with products and services, resolve issues, answer questions, and develop strong customer relationships.
Model and share customer service best practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements.
Comply with the Walgreen Co. Pharmacy Code of Conduct and standard operating procedures for entering, third-party processing, filling, and dispensing prescriptions.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company procedures relating to pharmacy errors and the Quality Improvement Program.
Adhere to the Walgreen Co. Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including escorting them to the over-the-counter aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support Pharmacy Department inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Apply asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription drugs.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
Follow company policies and procedures, maintain respectful relationships with coworkers, and complete special assignments and other assigned tasks.
Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.