Pharmacy Intern

CVS Health•Rock Hill, SC
•Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. In the pharmacy, they support smooth operations, timely and accurate prescription fulfillment, and caring patient service. They learn to follow Standard Operating Procedures, best practices, and effective communication practices, and to help foster a safe, inclusive culture where patients and colleagues feel valued and empowered. As their tenure increases, interns take on more responsibility for pharmacy operations and patient care. Depending on applicable laws, regulations, training, and certification, they may support services such as immunizations, point-of-care testing, and offsite clinics. This is a part-time position. The stated pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Have regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Demonstrate the ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Provide friendly customer service, understand patient reactions, and respond appropriately.
  • Use verbal and written communication effectively, including active listening.
  • Apply math to prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the stated physical demands, including extended periods upright, reaching and stooping, repetitive finger movements, close visual acuity, and lifting or exerting force as described in the posting.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and provide patient immunizations once state requirements are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and related Microsoft Suite applications.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences and increasing pharmacy aptitude.
  • Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off to support safe, accurate prescription fulfillment.
  • Provide caring, personalized patient service; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and build clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowable and appropriately trained and certified.
  • Where permissible, complete additional licensure and training requirements to obtain Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including standing and remaining mobile for extended periods, lifting, scanning, bagging, reaching, repetitive finger work, precision adjustments, stooping, and visually inspecting small items.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, depending on hours worked and eligibility.
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