Pharmacy Intern

CVS Health • Plant City, FL

22d • $20 - $24 • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting and prepare for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. They help pharmacy teams keep operations running smoothly and prescriptions filled promptly, safely, and accurately, while providing caring service and following standard operating procedures and best practices.

As experience grows, interns take on greater responsibility for pharmacy operations and patient care. They work across pharmacy stations, support positive patient experiences, assist with medication-related questions under pharmacist supervision, perform permitted inventory activities, and may provide additional health care services where allowed by law and supported by required training and certification. Where permitted, they may pursue Technician Immunizer status and assist with vaccine preparation and administration. The role also calls for flexibility to support business needs, including working at other stores in the market as needed.

This is a part-time position. The stated typical pay range is $20.00–$23.75. The role is eligible, subject to hours worked and eligibility, for benefits and programs that support colleagues’ physical, emotional, and financial well-being.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Friendly, helpful customer-service approach and ability to notice and appropriately respond to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Mathematical reasoning, including calculating quantities to dispense and days’ supply.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including extended standing or upright mobility, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual acuity.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified after meeting state requirements.
• Ability to work in the home store and other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are filled promptly, safely, and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and develop clinical and technical knowledge.
• Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks required for the position, including remaining upright for extended periods, handling and reaching for items, using fingers repetitively, stooping, visually inspecting information, and accurately conveying and receiving spoken instructions.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed