Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling customer service and learning pharmacy policies, procedures, and practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with prescription processing and dispensing, patient care services within the state scope of practice, customer support, pharmacy operations, inventory management, and department upkeep. The intern completes required training and maintains knowledge of developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer-service best practices with team members.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist with pharmacy practice under pharmacist supervision and comply with state, federal, and company requirements, including the Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties according to standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care services within the state scope of practice, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow error-related policies and the Quality Improvement Program.
- Follow the company policy regarding Good Faith Dispensing.
- Register sales on the assigned cash register, handle cash as required, and help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
- Keep the Pharmacy Department stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training and special assignments or other tasks as assigned.
- Maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
