Pharmacy Intern

CVS Health • Hilliard, OH

9d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on retail pharmacy experience applying pharmacy-school learning in preparation for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, pharmacy activities, and time with district leaders, while learning about store, district, and regional operations.

Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately. They learn to follow standard operating procedures and pharmacy best practices, deliver caring patient service, communicate effectively, and contribute to a safe, inclusive team culture. Responsibilities and autonomy increase with tenure, subject to applicable laws, regulations, training, and supervision.

The position requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require. It is a part-time position. The stated typical pay range is $20.00–$23.75. Benefits for this position may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Attend regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly assistance, understand patient reactions, and respond appropriately.
• Use verbal and written communication with patients and colleagues, including active listening.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottles needed for a prescription.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the position’s physical demands, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger use; precision control; and close visual acuity. The role may involve occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.
• Accurately convey and receive detailed information through spoken communication.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; pharmacy interns should strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company standard operating procedures at pharmacy workstations and help pharmacists and technicians manage and improve patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• When appropriate and under direct pharmacist supervision, offer counseling, answer medical questions, and obtain patient medical-history information.
• Where allowed by state regulations, take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, or voluntary staffing at offsite clinics, when allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform the physical and communication tasks required for the role, including remaining mobile and upright for extended periods, handling and scanning items, reaching, typing, viewing and reading information, and exchanging spoken information accurately.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed