Pharmacy Intern

Walgreens•Arlington, TX

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and champions pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription entry, third-party processing, filling, and dispensing in accordance with applicable law, company policy, and standard operating procedures. The role also supports patient care within the state scope of practice for pharmacy interns, including counseling and services such as blood pressure checks and medication therapy management. The intern assists with customer service, sales and cash handling, pharmacy inventory, asset protection, and maintaining a clean, orderly, and adequately stocked department. The role requires completion of assigned training and ongoing development of healthcare and pharmacy knowledge. The position requires enrollment in a school of pharmacy and a willingness to work a flexible schedule, including evenings and weekends. The stated hourly range is $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled.

Requirements

Must be enrolled in a school of pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build customer relationships.
Model and share customer-service best practices with team members, including courteous interpersonal habits and proactively identifying and meeting customer needs.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state and federal regulations and company policy.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned duties under pharmacist supervision, including prescription entry, third-party processing, filling, and dispensing, according to Walgreens standard operating procedures.
Assist pharmacists and other healthcare providers with patient care and services permitted within the state scope of practice for pharmacy interns, including patient counseling, blood pressure services, and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. policy regarding Good Faith Dispensing.
Register sales on the assigned cash register and collect and handle cash as required.
Assist customers in locating products, including taking them to the over-the-counter aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of company asset-protection techniques and file claims for warehouse overages, shortages, order errors, and damaged prescription drugs.
Help maintain the Pharmacy Department's supplies, cleanliness, neatness, and orderly appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training and special assignments or other tasks as assigned.
Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.