Pharmacy Intern

Walgreens•Youngstown, OH

13d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions while modeling and delivering a distinctive customer experience. Learn and champion pharmacy policies, procedures, and customer service best practices in preparation for a future pharmacist role. Work under pharmacist supervision to assist with pharmacy practice, prescription processing, filling and dispensing, patient care services within the state scope of practice for pharmacy interns, and pharmacy operations. Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments. The role requires enrollment in a school of Pharmacy program, fluency in reading, writing, and speaking English (except in Puerto Rico), and willingness to work a flexible schedule that includes evening and weekend hours. The hourly pay range is $19.50–$31.00; the rate offered depends on factors including geography, skills, abilities, education, experience, and other relevant factors. The position will remain open until filled. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Engage customers and patients by greeting them and offering assistance with products and services.
Resolve customer issues and answer questions to support a positive customer experience.
Model and share customer service best practices, including courteous interpersonal habits and Walgreens service traits.
Develop strong relationships with customers.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in pharmacy practice under pharmacist supervision and in accordance with state, federal, and company policies.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned and supervised duties under Walgreens standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
Adhere to the Walgreen Co. Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Assist customers in locating products, including accompanying them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of asset protection techniques and file claims for warehouse overages, shortages, order errors, and damaged prescription drugs.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping it clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training.
Maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.