Priority Health Medicare Quality Pharmacy Intern

Corewell Health • Grand Rapids, MI

7d

About The Position

The Pharmacy Intern will work under the direct supervision of a licensed Medicare Quality pharmacist to support Medicare Stars and pharmacy quality initiatives that aim to improve medication use, member experience, and health outcomes. The intern will engage with Medicare members, providers, pharmacies, and internal partners to identify and address medication-related opportunities and barriers to care.

The internship offers hands-on experience in Medicare Part D, managed care pharmacy, population health, medication therapy management, Medicare Stars quality measures, and member and provider engagement. The intern will apply clinical pharmacy knowledge while collaborating with pharmacists and other health plan partners. Work may support medication adherence for diabetes, cholesterol, and blood pressure medications; Statin Use in Persons with Diabetes (SUPD); Concurrent Use of Opioids and Benzodiazepines (COB); Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACh); Medication Therapy Management (MTM); and other pharmacy quality initiatives.

This is a full-time summer internship running May through August 2027, with three weeks off accommodated for the pharmacy school's required summer IPPE. The intern is expected to begin after completing spring academic requirements. There may be an opportunity to extend training and continue in an as-needed status through December. The position is based at Priority Health in Grand Rapids, Michigan, and is scheduled for 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Currently enrolled in an accredited College of Pharmacy.
• Active intern license in the State of Michigan.

Nice To Haves

• One year of relevant pharmacy experience.
• One year of community pharmacy experience.
• Entering the third year of pharmacy school in August 2027.
• Experience with motivational interviewing techniques and open-ended questions.
• Reside in Michigan during the internship.

Responsibilities

• Conduct outreach to Medicare members to identify and address medication adherence barriers and other medication-related quality opportunities.
• Use motivational interviewing and patient-centered communication to support member engagement and medication adherence.
• Educate members about medications, adherence, and relevant disease-state considerations within the intern's scope and under pharmacist supervision.
• Educate members about Medicare Part D benefits and prescription drug coverage.
• Review available medication histories, pharmacy claims, and other clinical information to identify medication-related opportunities.
• Support Medicare Stars pharmacy quality measures, including medication adherence, SUPD, COB, Poly-ACh use, and other assigned initiatives.
• Engage providers and pharmacies to resolve medication-related barriers, coordinate care, clarify medication therapy, and help close identified quality opportunities.
• Support MTM activities, including Comprehensive Medication Reviews (CMRs) and documentation in the MTM platform, as appropriate and under pharmacist supervision.
• Coordinate with health plan staff and internal partners to address barriers affecting medication use and health outcomes, including social drivers of health.
• Accurately document member, provider, and pharmacy interactions according to applicable policies and program requirements.
• Identify opportunities to improve workflows, member outreach strategies, and pharmacy quality programs.
• Participate in meetings and collaborate with pharmacy, clinical, operational, and other internal teams supporting organizational quality goals.
• Prepare and deliver presentations on pharmacy, Medicare, or quality-related topics as assigned.
• Maintain professional, respectful, and member-focused communication with members, providers, pharmacies, and internal partners.
• Perform other duties or projects assigned by the Manager of Medicare Quality or pharmacist preceptor.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals; eligibility is determined by employment type and status.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed