Priority Health Medicare Quality Pharmacy Intern

Corewell Health • Grand Rapids, MI

7d

About The Position

The Pharmacy Intern supports Priority Health Medicare Stars and pharmacy quality initiatives under the direct supervision of a licensed Medicare Quality pharmacist. The intern works with Medicare members, providers, pharmacies, and internal partners to identify and address medication-related opportunities and barriers to care. The internship offers hands-on experience in Medicare Part D, managed care pharmacy, population health, medication therapy management, Medicare Stars quality measures, and member and provider engagement.

The intern contributes to quality initiatives involving adherence to diabetes, cholesterol, and blood pressure medications; Statin Use in Persons with Diabetes (SUPD); Concurrent Use of Opioids and Benzodiazepines (COB); Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACh); Medication Therapy Management (MTM); and other Medicare Stars and pharmacy quality initiatives. The internship is full-time during Summer 2027, running May through August. Time off will be accommodated for the three-week summer IPPE required by pharmacy school. There may be an opportunity to extend training and continue in an as-needed status through December. The intern is expected to begin after completing spring academic requirements.

Requirements

• Currently enrolled in an accredited College of Pharmacy.
• Active intern license in the State of Michigan.
• Reside in Michigan during the internship.
• Expected to begin after completion of spring academic requirements.

Nice To Haves

• One year of relevant pharmacy experience preferred.
• One year of community pharmacy experience preferred.
• Entering the third year of pharmacy school in August 2027.
• Experience with motivational interviewing techniques and open-ended questions.

Responsibilities

• Conduct outreach to Medicare members to identify and address medication-adherence barriers and other medication-related quality opportunities.
• Use motivational interviewing and patient-centered communication to support member engagement and medication adherence.
• Educate members about medications, medication adherence, and relevant disease-state considerations within the intern's scope and under pharmacist supervision.
• Educate members about Medicare Part D benefits and prescription drug coverage.
• Review available medication histories, pharmacy claims, and other clinical information to identify medication-related opportunities.
• Support Medicare Stars pharmacy quality measures, including medication adherence, SUPD, COB, Poly-ACh use, and other assigned initiatives.
• Engage providers and pharmacies to help resolve medication-related barriers, coordinate care, clarify medication therapy, and close identified quality opportunities.
• Support MTM activities, including Comprehensive Medication Reviews (CMRs) and documentation in the MTM platform, as appropriate and under pharmacist supervision.
• Coordinate with health plan staff and internal partners to address barriers affecting medication use and health outcomes, including social drivers of health.
• Accurately document member, provider, and pharmacy interactions in accordance with applicable policies and program requirements.
• Identify opportunities to improve workflows, member outreach strategies, and pharmacy quality programs.
• Participate in meetings and collaborate with pharmacy, clinical, operational, and other internal teams supporting organizational quality goals.
• Prepare and deliver presentations on pharmacy, Medicare, or quality-related topics as assigned.
• Maintain professional, respectful, and member-focused communication with members, providers, pharmacies, and internal partners.
• Perform other duties or projects assigned by the Manager of Medicare Quality or pharmacist preceptor.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed